Privacy and Cookie Policy

1.1 – Cookie policy

1.1.1 – WHAT IS A COOKIE?

A “cookie” is a file of limited size, usually consisting of letters and numbers, sent by the Internet server to the cookie file of the browser located on the hard disk of your computer.

To learn more about cookies, you can follow this link proposed by the CNIL. This will allow you to have the methods to set and block cookies if you wish via your browser.

 

1.1.2 – THE DIFFERENT TYPES OF COOKIES

These cookies are subject to change. We try to update the list of cookies identified on our site regularly.

Necessary/Essential: Some cookies are essential for you to benefit from all the features of our site. They allow us to maintain user sessions and prevent security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your shopping cart, and to check out safely.

Non-Necessary: All cookies that are not particularly necessary for the operation of the website and are used specifically to collect the user’s personal data through analytics, advertising and other embedded content are referred to as unnecessary cookies. It is mandatory to obtain the user’s consent before using these cookies on our website.

Analytics/Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, the pages of the website that have been visited, the source of the visit, etc. This data helps us to understand and improve our website. This data helps us to understand and analyse website performance and areas for improvement.

Advertising/Marketing: These cookies are used to personalise the ads we show you so that they are meaningful to you. These cookies also help us to track the effectiveness of these advertising campaigns. The information stored in these cookies may also be used by third party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help with certain non-essential features on our website. These features include embedding content such as videos or sharing website content on social media platforms.

Preferences: These cookies help us store your browser settings and preferences, such as language preferences, so that you have a better and more efficient experience on future visits to the website.

Performance: Performance cookies are used to understand and analyse key performance indicators of the website, enabling us to provide a better user experience for visitors.

Other: Other uncategorised cookies are those that are being analysed and have not yet been categorised.

1.2 – Personal data protection policy

1.2.1 – WHO IS THE CONTROLLER OF MY PERSONAL DATA?

The personal data collected on the www.opal-insurance.com website are processed by:

EYRAUD Fanny
10 rue du Prince
1204 Geneva, Switzerland

The data controller will be cited below as such: « EYRAUD Fanny ».

1.2.2 – WHY IS MY PERSONAL DATA COLLECTED?

The data collected via the website (contact form for making an appointment, newsletter registration, social network contact, account creation) will only be used for commercial purposes with the explicit agreement of the owner of this information. For example: agreement to the TOS when requesting contact.

As regards the contact form, by filling it in, you agree that the data you have thus provided may be stored and used by EYRAUD Fanny in the context of our collaboration. Your data will be kept for up to three years after the end of our collaboration. It will not be shared with third parties without your explicit consent. You can request their deletion or modification at any time by writing to info@opal-insurance.com.

1.2.3 – WHAT PERSONAL DATA IS COLLECTED ABOUT ME AND HOW IS IT COLLECTED?

1. The contact form

We use a contact form on our website.

In this form, you must indicate your name, e-mail address, telephone number and the possibility of making an appointment or any request for information that you need to obtain.

This form is used so that you can make an appointment for a demonstration of our solution and during this appointment, discuss your needs.

2. Cookies

We use cookies on our website for statistical and website performance purposes. We want to know the number of visitors, the type of visitors, the time spent on the website, the number of pages viewed and the performance of individual pages. The purpose of these cookies is to help us provide you with the best possible experience on our website.

This data is used for marketing and sales purposes for contact requests.

3. Deleting or blocking cookies

If you decide to change your preferences later in your browsing session, you can click on the “Manage your consent” tab on your screen. This will redisplay the consent notice allowing you to change your preferences or withdraw your consent entirely.

In addition, different browsers offer different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. For more information on how to manage and delete cookies, visit

www.allaboutcookies.org.

1.2.4 – ON WHAT LEGAL BASIS AND FOR HOW LONG IS MY PERSONAL DATA PROCESSED?

Among the applicable legal bases, the processing of personal data by EYRAUD Fanny is based on the following:

Consent: you agree to the processing of your personal data by means of an express consent (e.g. checkbox at the bottom of the contact form, acceptance of cookies via the cookie banner). You may withdraw this consent at any time.

EYRAUD Fanny has an interest in processing your data that is justified, balanced and does not infringe your privacy. You may object to processing based on legitimate interest at any time by notifying info@opal-insurance.com.

Data collected with the explicit consent of the owner will be deleted after 24 months if no commercial contact has been maintained with the owner.

1.2.5 -WHO ARE THE RECIPIENTS OF MY DATA?

Only EYRAUD Fanny is the recipient of your data. No data is transferred to third parties.

How can I exercise my rights with regard to the use of personal data?

In accordance with the General Data Protection Regulation (GDPR), you may exercise your rights (access, rectification, deletion, opposition, limitation and portability where applicable) either by e-mail to info@opal-insurance.com or by post:

EYRAUD Fanny
10 rue du Prince
1204 Geneva, Switzerland

Consent to the use of personal data must be explicit, otherwise EYRAUD Fanny undertakes not to use this data.

Any individual has the right to request from the controller access to personal data, rectification or erasure of personal data, or a restriction of the processing relating to the data subject, or the right to object to the processing and the right to portability of data and to withdraw consent.

Concerning the contact form, by using this contact form, you accept that EYRAUD Fanny may contact you for commercial purposes.

EYRAUD Fanny undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a period that should not exceed 1 month from the date of receipt of your request.

If you consider that EYRAUD Fanny is not complying with its obligations with regard to your personal information, you are entitled to lodge a complaint or request with the competent authority, namely the PFPDT.